NHTSA Complaint #11118335 — 2015 FORD FUSION

TL* THE CONTACT OWNS A 2015 FORD FUSION. UPON PARKING AND EXITING THE VEHICLE, IT STARTED TO ROLL BACKWARDS UNTIL THE BRAKE PEDAL WAS DEPRESSED. AFTER THE FAILURE, THE VEHICLE FAILED TO ENGAGE INTO ANY GEAR. IN ORDER TO KEEP THE VEHICLE FROM MOVING, THE EMERGENCY BRAKE HAD TO BE ENGAGED. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V417000 (POWER TRAIN), BUT THE DEALER (MCLARTY DANIEL FORD, 2609 S WALTON BOULEVARD, BENTONVILLE, AR 72712) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.