NHTSA Complaint #11115689 — 2013 VOLKSWAGEN PASSAT ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11115689
Vehicle	2013 VOLKSWAGEN PASSAT
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 30, 2018
Date Filed	August 4, 2018
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

PULLING OUT OF DRIVEWAY EPC LIGHT COMES ON. TOTAL LOSS OF POWER AND ENGINE SPEED SET TO 1800RPM IN "SAFE MODE" NO ONE KNOWS EXACTLY WHAT IS WRONG. MECHANICS CANNOT TTELL ME WHAT IS WRONG. DEALERSHIP VW HAS NO IDEA AND WANT TO START REPLACING ITEMS IN DESCRIMINATELY AND I DON'T HAVE THAT KIND OF MONEY TO THROW AROUND AND BESIDES. THE PEOPLE THAT BUILT THE CAR CAN'T FIGURE IT OUT. THIS IS A HUGE SAFETY ISSUE. COMPUTER FAULTS AND SHUTS DOWN THE POWER AT HIWAY SPEEDS AND SOMETIMES CAR STALLS OUT. THIS IS VERY DANGEROUS AND HAPPENING TO HUNDREDS MAYBE THOUSANDS OF PEOPLE I'M READING ONLINE AND TALKING WITH OTHER OWNERS.

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