NHTSA Complaint #11115441 — 2016 CHEVROLET SILVERADO 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11115441
Vehicle	2016 CHEVROLET SILVERADO 3500
Component	STEERING
Date of Incident	August 1, 2018
Date Filed	August 2, 2018
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.

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