NHTSA Complaint #11115430 — 2016 KIA SEDONA STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11115430
Vehicle	2016 KIA SEDONA
Component	STRUCTURE:BODY:DOOR
Date of Incident	August 1, 2018
Date Filed	August 2, 2018
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2016 KIA SEDONA. THE CONTACT TOOK THE VEHICLE TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVENUE SW, SOUTH CHARLESTON, WV 25303) TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 18V338000 (STRUCTURE, ELECTRICAL SYSTEM), BUT THE CONTACT STATED THAT THE REMEDY FAILED. THE CONTACT STATED THAT THE POWER SLIDING DOOR DID NOT AUTO-REVERSE AND CRUSHED THE CONTACT'S UPPER ARM. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

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