NHTSA Complaint #11115255 — 2013 FORD FUSION

I DROVE FROM MY HOUSE TO THE HIGHWAY WHICH IS ABOUT 3.8 MILES. I GOT ON THE HIGHWAY AND AFTER A ABOUT A MINUTE OR TWO, I STARTED HEARING A WEIRD FAINT NOISE. I LOOKED AROUND THINKING IT WAS MAYBE A CAR NEAR ME, AND I SAW SMOKE STARTING TO COME OUT FROM UNDER THE HOOD. THANKFULLY THE REST STOP WAS LESS THAN HALE A MILE AWAY. I GOT TO THE REST STOP, PARKED THE CAR AND SMOKE STARTED TO COME OUT FROM THE UNDER THE DASHBOARD. I HAD JUST FILLED THE CAR WITH GAS THE NIGHT BEFORE, SO I MADE SURE TO KEEP MY DISTANCE WHILE WAITING FOR THE FIRE DEPARTMENT TO ARRIVE. THE FRONT OF THE CAR QUICKLY WENT UP IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT BEFORE THE WHOLE CAR DISINTEGRATED. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS AT ALL. I HAD TAKEN THE CAR TO FORD LAST OCTOBER FOR A RECALL, WHICH I THOUGHT WAS TAKEN CARED OF. I HAD CALLED FORD, BUT THEY STATE THE RECALL WOULD NOT CAUSE AN ENGINE FIRE, SO THEY WILL NOT OWN UP TO IT. I HAVE ALWAYS MAINTAINED MY CAR, SO THERE'S NO REASON THAT I CAN THINK OF THAT WOULD MAKE THIS HAPPEN. PLEASE HELP ME, I KNOW IN MY HEART THAT THIS IS SOMETHING FORD SHOULD TAKE RESPONSIBILITY FOR. THIS COULD HAPPEN TO SOMEONE ELSE, WHO MAY END UP GETTING INJURED SEVERELY FROM IT. LET'S PREVENT THIS FROM HAPPENING