NHTSA Complaint #11115131 — 2017 HONDA CR-V

VIN: (XXXXX) VEHICLE MILEAGE: 28,903 DESCRIPTION: I AM LEARNING THAT THE RADAR THAT CONTROLS THE EMERGENCY BRAKING SYSTEM, ADAPTIVE CRUISE CONTROL, ROAD DEPARTURE MITIGATION, COLLISION MITIGATION ETC. IS ONLY PROTECTED BY A "POP OFF COVER". I AM DEEPLY CONCERNED OVER THE LACK OF PROTECTION WHEN IT COMES TO SUCH A CRITICAL COMPONENT OF MY 2017 HONDA CRV. I AM BEING FACED WITH A MINIMUM $1,100 (PART ONLY) BILL TO REPAIR DAMAGE TO MY CARS RADAR SENSOR MOUNTED IN THE FRONT GRILL. I HAVE HAD OTHER PROBLEMS WITH RANDOM "DETECTION" COMPUTER MESSAGES ON THE DASHBOARD AND NOW FOR THIS PIECE OF PLASTIC TO BE POPPED OFF BY A SMALL PIECE OF DEBRIS ON THE ROAD THAT WAS KICKED UP FROM THE ROAD BY A VEHICLE TRAVELING IN FRONT OF ME IS RIDICULOUS. WHY WOULD SOMETHING SO IMPORTANT BE MOUNTED DEAD FRONT OF THE VEHICLE AND NOT PROPERLY PROTECTED? I'M LOOKING FOR A BETTER OPTION TO HAVE THIS RESOLVED. I AM PRACTICALLY A "LIFE TIME" OWNER OF HONDA PRODUCTS. AND OVER THE YEARS I HAVE INCREASINGLY BECOME MORE AND MORE UNIMPRESSED WITH WHAT I FELL IN LOVE WITH AT THE BEGINNING OF MY HONDA JOURNEY. RESPECTFULLY (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).