NHTSA Complaint #11114950 — 2018 FORD EXPLORER ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

Complaint Details

ODI Number	11114950
Vehicle	2018 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Date of Incident	July 29, 2018
Date Filed	July 31, 2018
Mileage	1,143 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (KENDALL FORD, 250 E. OVERLAND RD, MERIDIAN, ID), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. AFTER RETRIEVING THE VEHICLE, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,143. *TT CONSUMER IS SMELLING A EXHAUST ODOR IN CAB INTER./ POSSIBLE ANOTHER TYPE OF SMELL... CUSTOMER STATES THAT HE JUST GETS A BAD ODOR INTERMITTENTLY THOUGHT IT MIGHT BE EXHAUST. UPDATED 10/23/18*JB

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