NHTSA Complaint #11114948 — 2017 KIA SORENTO

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11114948
Vehicle	2017 KIA SORENTO
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	July 15, 2018
Date Filed	July 31, 2018
Mileage	42,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

AFTER USING CRUISE CONTROL FOR APPROX. 4 HOURS, THE COMPUTER IN OUR CAR SUDDENLY SHUT OFF THE CRUISE CONTROL ON ITS OWN AND THE PARKING BREAK LIGHT ILLUMINATED ON OUR DASH PANEL. BRAKE HOWEVER WAS NOT ENGAGED. ANOTHER AMBER COLORED WARNING LIGHT WAS ILLUMINATED BUT I CAN'T RECALL WHAT IT SAID. WE PULLED OVER, TURNED CAR OFF AND WHEN WE STARTED IT BACK UP, THE BRAKE LIGHT WAS NO LONGER ON AND WE WERE ABLE TO RESUME USING CRUISE CONTROL. THERE WAS A PREVIOUS INCIDENT WHERE THE CRUISE CONTROL DEACTIVATED ITSELF WHILE DRIVING BUT NOT SUDDEN STOPS INITIATED IT OR WARNING LIGHTS CAME ON WHEN THIS HAPPENED.

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