NHTSA Complaint #11114521 — 2012 NISSAN MURANO

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING 25 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS NISSAN (LOCATED AT 11010 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8009), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 4,024. *TT CONSUMER STATED LAST TRIP TO PA RETURNED TO BROWNS ON RETURN ADVISED THAT WIPERS AND CONDEMNATION WAS SO BAD COULD NOT SEE CLEARLY!!! TOOK CAR BACK TO SHOW TECH. THE WHOLE CAR FULL OF CONDEMNATION DEFROSTER DID NOTHING. HE DECIDED TO REMOVE THE CRYSTAL FUSION ALSO DID NOT WORK. FINALLY AGREED THAT THERE WAS A PROBLEM WITH THE SYSTEM AFTER 6 YEARS OF THIS. WE ALSO HAD A PROBLEM WITH THE BACK UP CAMERA WITH THE CONDEMNATION. UPDATED 10/17/18*JB