NHTSA Complaint #11114518 — 2016 CHEVROLET TAHOE

TL* THE CONTACT OWNS A 2016 CHEVROLET TAHOE. WHILE DRIVING 70 MPH, THE SUSPENSION WAS UNSTABLE AND THE STEERING WHEEL MADE A CLICKING NOISE WHEN TURNING LEFT TO RIGHT. IN ADDITION, THERE WAS AN ABNORMAL NOISE THAT HAD PROGRESSED WITHIN MONTHS OF OWNING THE VEHICLE WHILE DRIVING AT A HIGH RATE OF SPEED. THE DEALER (CHEVROLET OF WESLEY CHAPEL, 26922 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL 33544, (813) 435-3981) PROVIDED A ROAD TEST, BUT WAS UNABLE TO DUPLICATE THE FAILURES. IN ADDITION, THE BACK UP CAMERA DISPLAYED "SERVICE THE REAR BACK UP CAMERA", BUT THE DEALER COULD NOT PROVIDE A REMEDY. THE DEALER SERVICED THE VEHICLE, BUT HAD NOT DOCUMENTED ANY INVOICE TO SPECIFY THE DIAGNOSIS OF BOTH FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.