NHTSA Complaint #11550976 — 2016 CHEVROLET TAHOE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11550976
Vehicle 2016 CHEVROLET TAHOE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

I have a 2016 Chevy Tahoe LTZ. It has the air ride suspension. I need all new shocks and struts and a new air ride air suspension pump. Reported this issue when the vehicle had 60-66k miles on it. I was never told what was wrong until about 2 weeks ago. The grand total of replacing these issues is over 6k. I called Chevy/GMC theres nothing they will do as it’s out of any warranty even though the problem has been reported/documented way before it hit 84k. Jim Shorkey Chevy is a joke and Boby Rahal has no clue what warranty they’re selling people. This makes for a very loud, very rough ride that’s hard to control going any speed. There was also a valve that would squeak when it went from the V4 to the V8. In order to fix that i needed a whole new exhaust and muffler. Chevy would not cover any of this even though there is warranty for emissions through Chevy I can’t remember the year but i know the miles were 90k. I don’t have that on the car and for whatever reason an exhaust and muffler are not considered emissions even though if there was a hole or malfunction with them I wouldn’t pass the emissions here in PA. Make that make sense. All of these problem were reported within the year of buying this car back in 2020. I didn’t get a diagnosis for these problems until 2023 and 30k miles later. I did and still do have issues with the brake even though the vacuum pump was replaced back when I bought it. My antenna also leaked and I had to pay for that out of pocket. I’d love to stay with a gmc/Chevy but if I’m going to constantly have to pour money into it I’ll never go back.

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