NHTSA Complaint #11114479 — 2012 DODGE DURANGO

TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY DECELERATED AND SHUT OFF. AFTER APPROXIMATELY TEN MINUTES, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE A SECOND TIME BEFORE IT WAS TAKEN TO MOHAVE MOTORS (631 W. MAIN ST, BARSTOW, CA). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000. **TR CONSUMER STATED THIS IS WHERE I INQUIRED ABOUT ANY RECALLS. THIS IS WHERE I WAS MEANT BY SUPPOSEDLY BY HEAD MECHANIC, WHO WAS REDO, OBNOXIOUS, AND INCOMPENTENT. MY DURANGO WAS NEVER TAKEN THERE, WHEN I WAS TOLD THERE WAS NO RECALLS AND THEY WOULD TINKER WITH IT, WITH A SMIRK, I LEFT NEVER TO GO THERE AGAIN. 7/30/18 MANUFACTURE WAS CALLED SAME ANSWER NO RECALLS. I THEN TOOK IT TO VICTORVILLE MOTORS. THE HARNESS THAT WAS ATTACHED TO THE RECALL RELAY PUMP, BURNT TO A CRISP. PART REQUIRED TO PROVIDE A PERMANENT REMEDY FOR THIS CONDITION IS CURRENTLY NOT AVAILABLE.UPDATED 10/22/18*JB