NHTSA Complaint #11114090 — 2013 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11114090
Vehicle	2013 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	June 29, 2018
Date Filed	July 27, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY KIDS AND I WERE IN THE DRIVE THRU AT SCHLOTZKY'S WHEN I PUT MY CAR IN 'PARK' TO ORDER. ONCE MY ORDER WAS COMPLETE AND I WAS READY TO PULL FORWARD, I WENT TO PUT MY CAR IN 'DRIVE' AND THE GEAR STICK WAS MOVING FREELY BUT NOT SHIFTING THE GEARS FOR MY CAR TO MOVE. A TEAM MEMBER FROM THE RESTAURANT CAME OUT TO GIVE ME A HAND TO FIND THAT MY SHIFTER CABLE WAS DISCONNECTED. HE THEN TOLD ME TO USE THE EMERGENCY BRAKE TO PARK MY CAR SO IT WOULD PARK AND NOT CONTINUE IN MOTION WHEN I WANTED TO PARK. WE THEN TOOK IT TO MIENEKE WHERE THE CAR PREVIOUSLY WAS FOR A TRANSMISSION REPLACEMENT. THEY SAID THAT MY SHIFTER CABLE HAD GONE BAD. NOW MY GEAR STICK GETS STUCK WITH TRYING TO SHIFT GEARS.

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