NHTSA Complaint #11113528 — 2012 FORD FOCUS ELECTRIC STEERING

Complaint Details

ODI Number	11113528
Vehicle	2012 FORD FOCUS ELECTRIC
Component	STEERING
Date of Incident	July 25, 2018
Date Filed	July 25, 2018
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

TWICE SINCE WE HAVE OWNED THIS CAR THE STEERING WHEEL LOCKS UP AFTER THE ENGINE IS STARTED. MY WIFE SAYS THERE IS A MESSAGE ON THE DASH DISPLAY ABOUT THE STEERING. BOTH TIMES SHE SHOWED ME THE STEERING BEING LOCKED UP IN THE DRIVEWAY OF OUR HOME. I WAS ABLE TO CORRECT THE PROBLEM BY TURNING OFF THE IGNITION SWITCH AND RESTARTING. SHE TOLD ME THIS MORNING IT HAS HAPPENED TO HER WHILE DRIVING ONCE ON A HIGHWAY AT 60 MPH . SHE WAS ABLE TO STRONG ARM THE STEERING WHEEL TO THE SHOULDER. I AM EXTREMELY CONCERNED ABOUT THIS PROBLEM. I STILL OWE A LOT OF MONEY ON THIS CAR AND I CAN'T EVEN GIVE IT AWAY WITH THIS KIND OF PROBLEM.

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#11053997 — December 11, 2017 — TL-CONTACT OWNS A 2012 FORD FOCUS.... GENERAL RECALL INQUIRY -- ELECTRIC STEERING LOCKED UP IN DRIVEWAY BEFORE LEAVIN...

#11045565 — November 13, 2017 — I STARTED THE CAR AND THE STEERING MALFUNCTION ASSIST LIGHT WAS ON AND THE POWER STEERING WAS COMPLETELY OUT.

#11001230 — June 25, 2017 — I STARTED THE CAR THIS MORNING AND THE STEERING WOULD NOT WORK. I CAME INSIDE THE HOUSE, LOOKED UP THE PROBLEM ON LIN...

#10881400 — June 29, 2016 — WHEN I TURNED THE CAR ON THE STEERING SYSTEM FAULT MESSAGE CAME ON THE DASH AND CAUSED MY STEERING WHEEL TO LOCK UP. ...

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