NHTSA Complaint #11113250 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11113250
Vehicle	2015 KIA SORENTO
Component	ENGINE
Date of Incident	July 19, 2018
Date Filed	July 24, 2018
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY 2015 KIA, HAS ALWAYS MAKE SOME ENGINE NOISE, I DID NOT BUY IT NEW BRAND AND ALWAYS CHECKED OUT OK WHEN I HAD THE MAINTENANCE DONE ON IT. THE NOISE WAS GETTING LOUDER AND MORE NOTICEABLE. I TOOK IT INTO BE CHECKED AND THEY SAID MY ENGINE IS FAILING. KIA SAYS SINCE I WASN'T THE 1 FIRST OWNER ON THE VEHICLE THEY WILL NOT COVER IT, I TOOK OUT AN EXTENDED WARRANTY AND THEY ARE NOW GIVING ME TROUBLE ABOUT COVERING IT SINCE I HAVEN'T FOUND EVERY MAINTENANCE RECORD, BUT MOST OF THEM.

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