NHTSA Complaint #11113000 — 2015 KIA SEDONA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11113000
Vehicle	2015 KIA SEDONA
Component	STRUCTURE:BODY
Date of Incident	July 19, 2018
Date Filed	July 23, 2018
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

PASSENGER SIDE SLIDING DOOR GRINDS WHEN ATTEMPTING ELECTRONIC CLOSURE. SOMETIMES IT DOESNT CLOSE COMPLETELY. ON THIS OCCASION, DOOR WAS COMPLETELY CLOSED, NO DOOR LIGHT ON, AND WHILE DRIVING ON THE HIGHWAY THE DOOR ELECTRONICALLY OPENED WHILE AT SPEED. OUR 2 YEAR OLD CHILD WAS IN HIS CAR SEAT ON THAT SIDE PROVIDING A LIFE-THREATENING SITUATION WITH THE OPEN DOOR. TOOK IT TO THE DEALERSHIP AND THEY SAID THE MOTOR NEEDED TO BE REPLACED, BUT EVEN IF THE MOTOR WAS FAULTY, UNDER NO CONDITIONS SHOULD THE DOOR OPEN WHILE AT SPEED. THE MANUAL SPECIFICALLY STATES THAT THE DOOR WILL NOT OPEN WHEN OPERATING OVER 5MPH, AND YET, IT DID.

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