NHTSA Complaint #11112933 — 2013 FORD FUSION ENERGI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11112933
Vehicle	2013 FORD FUSION ENERGI
Component	ELECTRICAL SYSTEM
Date of Incident	March 20, 2018
Date Filed	July 22, 2018
Mileage	63,264 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

CAR WOULD NOT START WITH KEY IN IGNITION; JUMPED 12V BATTERY TO TAKE TO DEALER. 12V BATTERY REPLACED 3/20/18 ($210). ON 6/10/2018, AGAIN, CAR WOULD NOT START. WAS TOLD BY DEALER THEY DIDN'T KNOW WHY NEW BATTERY NOT WORKING; REPLACED, 12V AGAIN ($0 UNDER WARRANTY). ON 7/19/2018, AGAIN, VEHICLE NOT STARTING; ABSOLUTELY NO ELECTRONIC DISPLAY IN DASH, THEREFORE, LOOKS TO BE 12V BATTERY PROBLEM, AGAIN. THIS VEHICLE APPEARS TO HAVE A PROBLEM W/ ABILITY TO MAINTAIN 12V BATTERY CHARGED AND SYSTEM INOPERABLE EVEN AFTER NEW BATTERY REPLACEMENT.

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