NHTSA Complaint #11112903 — 2015 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11112903
Vehicle	2015 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	July 7, 2018
Date Filed	July 22, 2018
Mileage	47,500 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

OUR CAR WAS SERVICED BY SOUTHWEST HYUNDAI DEALER IN ALBUQUERQUE ON 7/6, AND ALTHOUGH IT WAS IDLING ROUGH, THEY TOLD US OUR CAR WAS SAFE TO CONTINUE OUR VACATION TO CO. THE NEXT MORNING, 30 MILES LATER ON I 25 WE WERE TRAVELING THE SPEED LIMIT, AND A CLANKING NOISE STARTED AND SMOKE POURED OUT FROM UNDER THE HOOD...WE PULLED OVER IMMEDIATELY. BILLOWS OF SMOKE. WE CALLED 911 AND ROAD ASSISTANCE. SANTA FE FIRE DEPT FORCED HOOD OPEN AND FLOODED THE ENGINE. CAR WAS TOWED TO SANTE FE HYUNDAI FIESTA. OUR INSURANCE COMPANY INSPECTED AND SAID THE CAR WAS TOTALED. HYUNDAI CORPORATE WILL BE INSPECTING THE CAR TO TRY AND DETERMINE CAUSE. ACCORDING TO GEICO ADJUSTER, THAT MAY NOT BE POSSIBLE. EVERYTHING MELTED.

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