NHTSA Complaint #11112749 — 2004 MERCEDES BENZ E500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11112749
Vehicle	2004 MERCEDES BENZ E500
Component	SUSPENSION
Date of Incident	July 19, 2018
Date Filed	July 20, 2018
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING 40 MPH, THE SUSPENSION SEIZED AND THE VEHICLE PULLED TO THE LEFT. IN ADDITION, THE 'STOP DRIVING/VEHICLE DRIVING LOW' WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

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