NHTSA Complaint #11089029 — 2004 MERCEDES BENZ E500

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	11089029
Vehicle	2004 MERCEDES BENZ E500
Component	SUSPENSION
Date of Incident	May 1, 2016
Date Filed	April 19, 2018
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. AFTER STARTING THE VEHICLE, THE SUSPENSION AIR BAGS FAILED ACTIVATE TO LIFT THE VEHICLE. THE MESSAGE "STOP CAR, PARK TOO LOW" REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. *TT

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