NHTSA Complaint #11112567 — 2014 FORD TAURUS STEERING

Complaint Details

ODI Number	11112567
Vehicle	2014 FORD TAURUS
Component	STEERING
Date of Incident	July 15, 2018
Date Filed	July 20, 2018
Mileage	7,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD TAURUS. WHILE ATTEMPTING TO REVERSE FROM A PARKING SPACE, THE STEERING ABILITY OF THE VEHICLE BECAME VERY DIFFICULT AND SEIZED. IN ADDITION, THE ELECTRONIC CONTROL SYSTEM AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION FORD ORANGE PARK FLORIDA, 7700 BLANDING BLVD., JACKSONVILLE, FL 32244, (904) 270-9943) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL SYSTEM MODULE AND POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

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