NHTSA Complaint #11112495 — 2012 KIA SOUL UNKNOWN OR OTHER

Complaint Details

ODI Number	11112495
Vehicle	2012 KIA SOUL
Component	UNKNOWN OR OTHER
Date of Incident	July 13, 2018
Date Filed	July 19, 2018
Mileage	111,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY 2012 KIA SOUL CAUGHT FIRE JULY 13TH WITH MY SON DRIVING. THERE WAS A TICKING IN THE MOTOR, A LOUD NOISE, AND THEN FLAMES. WE HAVE THE EXTENDED WARRANTY BUT KIA SAYS IT'S AN INSURANCE ISSUE AND THEY CAN'T/WON'T DO ANYTHING ABOUT IT. NOW, NOT ONLY ARE WE WITHOUT A CAR BUT WE'RE STUCK WITH PAYMENTS FOR THE NEXT 2-3 YEARS BECAUSE INSURANCE SAYS IT'S NOT WORTH HALF OR WHAT WE STILL OWE ON IT. THANK GOD MY SON WAS OKAY BUT KIA NEEDS TO BE ACCOUNTABLE. *JS

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