NHTSA Complaint #11112046 — 2011 GMC TERRAIN

AS I WAS DRIVING HOME FROM WORK THIS EVENING ON A HIGHWAY AT APPROXIMATELY 6:15PM IT STARTED TO POUR DOWN RAIN. DUE TO THE RAIN I WAS GOING ABOUT 45 MPH. I TURNED MY WIPERS ON THE HIGHEST SPEED POSSIBLE. AFTER ABOUT 5 MINUTES THEY INSTANTLY STOPPED WORKING AND WERE STUCK IN THE VERTICAL POSITION. THE WIPERS WOULD NOT MOVE IN MY ATTEMPTS TO CUT THEM ON AND OFF AGAIN. IT WAS TRULY TERRIFYING. BETWEEN THE RAIN, THUNDER, LIGHTNING AND NOT BEING ABLE TO SEE I WAS REALLY IN A DANGEROUS SITUATION. I WAS ABLE TO PULL OFF THE ROAD WITHOUT INJURING MYSELF OR SOMEONE ELSE FORTUNATELY. I HAD TO SIT THERE AND WAIT FOR IT TO STOP RAINING BEFORE I COULD GO HOME. AFTER DOING SOME RESEARCH ONLINE IT APPEARS THAT THIS IS A PROBLEM THAT YOU ARE AWARE OF. THIS IS A SERIOUS PROBLEM THAT GMC, IN MY OPINION, IS RESPONSIBLE FOR. I'M SHOCKED THAT WHEN I SEARCHED ONLINE REGARDING THIS ISSUE THAT I SAW NUMEROUS COMPLAINTS. I CAN NOT STRESS ENOUGH HOW DANGEROUS THIS ISSUE IS. I TRULY FEEL THAT ALL TERRAIN OWNERS NEED TO BE MADE AWARE OF THIS. I ALSO FEEL THAT THIS IS SERIOUS ENOUGH THAT YOUR DEPARTMENT NEEDS TO CONDUCT A THOROUGH INVESTIGATION AND THERE NEEDS TO BE A RECALL INITIATED SINCE THERE IS APPARENTLY A RECALL ON THESE SAME VEHICLES IN CANADA. THANK YOU IN ADVANCE FOR YOUR TIME REGARDING THIS DANGEROUS ISSUE.