NHTSA Complaint #11112013 — 2009 NISSAN ALTIMA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11112013
Vehicle	2009 NISSAN ALTIMA
Component	ELECTRICAL SYSTEM
Date of Incident	July 17, 2018
Date Filed	July 17, 2018
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WIFE AND TWO YOUNG DAUGHTERS WERE STRANDED FOR A TIME DUE TO A SUDDEN ISSUE WITH THE STEERING LOCK MECHANISM. THIS SUDDENLY MADE THE CAR INOPERABLE AND LEFT THEM OUT IN 102 TEXAS SUMMER HEAT. AFTER MUCH RESEARCH THIS SEEMS TO BE A FAIRLY COMMON AND KNOWN ISSUE. WE BOUGHT OUR CAR FROM A DEALERSHIP IN 2014 AND WE NOT MADE AWARE OF THIS ISSUE OR ANY POTENTIAL WARRANTY EXTENSION. THIS IS A $500 PART (EXCLUDING LABOR AND TOWING FEES) THAT CAN AND HAS STRANDED PEOPLE WITH LITTLE TO NO NOTICE. HOW IS THIS ACCEPTABLE?

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