NHTSA Complaint #11112003 — 2005 SATURN ION

I WAS DRIVING HOME ON A CITY STREET WHEN I NOTICED MY KEY POPPED OUT OF THE IGNITION HALF WAY, I FELT MY VEHICLE LOSING POWER, I COULDN'T ACCELERATE, THERE WAS A BUS COMING UP BEHIND, I TRIED TO PUSH THE KEY BACK IN BUT WAS UNABLE TO MOVE IT, I COULDN'T ACCELERATE AND WAS LOSING POWER, MY ONLY OPTION WAS TO PULL OVER THE SIDE OF THE ROAD, IT WAS VERY DIFFICULT TO STEER, I PUT MY HAZARD LIGHTS ON BECAUSE I DIDN'T KNOW IF I WAS GOING TO GET HIT FROM BEHIND, I CONTINUED TO PULL OFF THE ROAD, I HAD TO STOP THE VEHICLE AND PUT IN PARK, I WAS VERY CONFUSED AS TO HOW THIS HAPPENED, I HAD TO COMPOSE MYSELF, CALLED MY MOM AND TOLD HER WHAT HAPPENED, SHE IMMEDIATELY LOOKED ONLINE FOR ANY RECALL ISSUES AND CAME ACROSS THE GM IGNITION SWITCH RECALL FOR SATURN ION 2003-2007. MY MOM CALLED THE GM CUSTOMER SERVICE, P# 800-222-1020 AND INFORMED THEM ABOUT THE ISSUE RELATED RECALL. THEY SHOW THE RECALL WAS ADDRESSED ON THIS VEHICLE IN 2014 AND SAID NOTHING THEY CAN DO. SHE ALSO CALLED THE DEALER BOUCHER CHEVROLET OF WAUKESHA, P# 262-347-4107, WHERE WE PURCHASED THE VEHICLE AND THEY WOULD HAVE TO LOOK AT IT AND SEE IF SAME ISSUE OTHERWISE WE WILL GET CHARGED FOR FIXING IT. I TOOK THE VEHICLE TO BERGSTROM CHEVROLET IN MADISON, WI WHERE THEY WANTED TO CHARGE ME $100.00 FOR FIXING IT EVEN IT RECALL RELATED ISSUE. I AM AFRAID TO DRIVE MY VEHICLE FOR FEAR OF GETTING KILLED ON THE ROAD WHEN I HAVE NO CONTROL OVER MY VEHICLE AT HIGH SPEEDS. I HAVE TO COMMUTE TO WORK ON THE FREEWAY EVERY WEEK. IF THE RECALL HAS BEEN DONE THEN WHY IS THIS ISSUE CONTINUING TO HAPPEN. MANUFACTURERS SHOULD BE MADE RESPONSIBLE TO REPAIR THIS ISSUE REGARDLESS OF HOW MANY TIMES IT CONTINUES. CONSUMERS SHOULDN'T HAVE TO PAY WITH THEIR LIFE LIKE OTHER HAVE DONE SO UNWILLINGLY.