NHTSA Complaint #11111659 — 2018 NISSAN ROGUE

TL* THE CONTACT OWNS A 2018 NISSAN ROGUE. WHILE DRIVING 40 MPH, THE BRAKES ENGAGED WITHOUT WARNING OR MANUAL PRESSURE. THE ANTI-LOCK BRAKES ENGAGED AND THE VEHICLE ACCELERATED FORWARD FOUR TIMES. IN ADDITION, AN UNKNOWN ORANGE WARNING INDICATOR ILLUMINATED AND THE DOORS LOCKED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT SUSTAINED BACK PAINS AND WHIPLASH, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN, 200 SUNRISE HWY, AMITYVILLE, NY 11701, 516-366-3503) WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT DECLINED TO TAKE POSSESSION OF THE VEHICLE BECAUSE THERE WAS NO GUARANTEE THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: [XXX], BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,500. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT