NHTSA Complaint #11111427 — 2015 VOLVO S60

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11111427
Vehicle 2015 VOLVO S60
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 35,700 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

WHILE DRIVING ON A HIGHWAY AT 65 MPH (THE LEGAL LIMIT) AT APPROXIMATELY 6:55 AM ON 2 JULY 2018, I WAS TWO OR MORE CAR LENGTHS BEHIND THE CAR AHEAD OF ME WHEN THE SUN ROOF CATASTROPHICALLY SHATTERED. NO ROAD DEBRIS WAS OBSERVED AND THE ROAD WAS DRY AND NOT IN A CONSTRUCTION ZONE. WITH THE SUDDEN EXPLODING SOUND, I DIDN'T KNOW WHAT WAS GOING ON BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR. I WAS DUCKING DOWN REFLEXIVELY AS THE NOISE WAS ABOVE MY HEAD. FORTUNATELY, THE INTERIOR SUN ROOF SHADE WAS CLOSED AND THE SUN ROOF WAS CLOSED. IN MY REARVIEW MIRROR, I SAW THE CAR DIRECTLY BEHIND BRAKING HARD AND THE CARS IN THE NEXT LANE SLOWING DOWN TO AVOID THE DEBRIS I LATER REALIZED WAS THE EJECTED GLASS FROM MY SUN ROOF. THE NOISE CONTINUED AND THEN THE GLASS BEGAN FALLING INTO THE FRONT AREA OF THE CAR THROUGH THE VENTS IN THE SUN SHADE AND I FINALLY REALIZED THE SUN ROOF GLASS HAD SHATTERED. THE CAR IS MAINTAINED IN EXCELLENT CONDITION AND THERE WERE NO SIGNS OF CHIPPING, CRACKS OR OTHER DAMAGE TO THE SUN ROOF PRIOR TO THE INCIDENT. THERE WERE ALSO NO SIGNS ON THE CAR'S HOOD, WINDSHIELD, OR ROOF THAT SHOWS DEBRIS IMPACTED THE CAR AND CAUSED THE FAILURE.

Related Complaints for the 2015 VOLVO S60

Other STRUCTURE:BODY Complaints

#11568364 The child safety lock is not engaged. The door latches on the rear right passenger door in my car has failed. It fail...
#10888739 2015.5 VOLVO S60 T5 DRIVE-E, LESS THAN 13K MILES. BOTH THE LEFT AND RIGHT FRONT FENDER SURFACES, JUST BEHIND THE FRO...

Recent Complaints for the 2015 VOLVO S60

#11704171 ENGINE AND ENGINE COOLING The contact owns a 2015 Volvo S60. The contact stated that the vehicle was experiencing excessive oil consumption. Th...
#11663339 ENGINE AND ENGINE COOLING The contact owns a 2015 Volvo S60. The contact stated that while operating the vehicle, the check engine warning ligh...
#11628340 ENGINE Requesting reimbursement from Volvo Cars USA for a known defect in the engine’s piston rings. This defect has resulte...
#11608500 FORWARD COLLISION AVOIDANCE: WARNINGS City Safety Is randomly Malfunctioning. Vehicle will aggressively apply brakes when there are no objects in front of ...
#11580623 ENGINE Alternator belt shredded and got underneath the timing belt causing the engine timing to go off and severe engine dam...
Check any vehicle history by VIN - Free vehicle history report