NHTSA Complaint #11111377 — 2017 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11111377
Vehicle 2017 SUBARU OUTBACK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

SUNROOF EXPLODED WHILE VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS. NOT ATTRIBUTED TO IMPACT FROM FOREIGN OBJECT DEBRIS. CONDITIONS INDICATE THAT THERMAL SHOCK HAS LIKELY EXPOSED DEFECTS IN THE MANUFACTURING PROCESS AND OTHER VEHICLES MAY BE SUSCEPTIBLE TO SIMILAR INCIDENTS. VEHICLE WAS LEFT IN A PARKING LOT FOR 1.75 HOURS. OUTSIDE AIR TEMPERATURE WAS RECORDED AT 92 DEGREES (F). UPON ENTERING THE VEHICLE, THE AIR CONDITIONING WAS ENGAGED AND THE INTERNAL AIR TEMPERATURE WAS SET AT 68 DEGREES (F). APPROXIMATELY 15 MINUTES LATER, WHILE DRIVING AT HIGHWAY SPEEDS, AN EXPLOSIVE SOUND WAS HEARD. THE SUNROOF COVER WAS CLOSED. UPON INITIAL INSPECTION, IT WAS CONFIRMED THAT THE SUNROOF WAS SHATTERED HOWEVER LARGELY INTACT. UPON FURTHER INSPECTION, IT IS CLEARLY DISCERNIBLE THAT THE GLASS IS NOW PROTRUDING OUTWARD BEYOND THE ROOFLINE AS A RESULT OF THE EXPLOSIVE ACTION.

Related Complaints for the 2017 SUBARU OUTBACK

Other STRUCTURE:BODY Complaints

#11634430 On 08/17/17 I purchased a new Outback off a Subaru dealers' lot. The fall of 2023 I noticed rust starting on the col...
#11618277 When I drove on the highway 90 on Oct 5th, 2024, my windshield suddenly cracked.
#11563430 Noticed rust bubble in the inner and outer paint of the driver front door pillar December 2021. Noticed it was getti...
#11502645 Retractable sun roof exploded/disintegrated while vehicle was under power on an open road . Photo of damage exceeds ...
#11476875 The power rear lift gate mechanism frequently does not work. Even when car is unlocked the rear lift gate refuses to ...

Recent Complaints for the 2017 SUBARU OUTBACK

#11719746 UNKNOWN OR OTHER While driving, the car suddenly shut off while in motion. It came to a stop at the bottom of hill where we were able ...
#11715835 LATCHES/LOCKS/LINKAGES:HOOD:LATCH The contact's sister owns a 2017 Subaru Outback. The contact stated that while driving at 35 MPH, the hood unlatched,...
#11708730 ELECTRICAL SYSTEM If the car engine does not run for more than 4-5 days, the battery is drained completely dead and the car needs to be...
#11707487 UNKNOWN OR OTHER Driving on a flat dry road with cloudy conditions we heard what sounded like a shotgun. Pulled over and found our Mo...
#11704138 VISIBILITY/WIPER My Outback has been through 5 genuine Subaru windshields this year, and 7 since 2019. Only one was impact damage, th...
Check any vehicle history by VIN - Free vehicle history report