NHTSA Complaint #11111320 — 2016 HONDA ODYSSEY

WORKMANSHIP BY HONDA SERVICE AND REPAIR CAUSED CONSEQUENTIAL DAMAGE TO MY ODYSSEY 2016 CAR, WITH LESS THAN 32K MILES FOR NOW. VEHICLE WAS TIMELY SERVICED /REPAIRED BY FIESTA HONDA 6 TIMES IN LESS THAN 1.7 YEARS. REGISTERED A CASE WITH AMERICAN HONDA TO OFFER COMPLETE REPAIR, EXTENDED BUMPER TO BUMPER WARRANTY AND OUT OF THE POCKET EXPENSES. AMERICAN HONDA AND FIESTA HONDA REFUSED TO TAKE CARE OF THE EXTENDED WARRANTY AND OUT OF THE POCKET EXPENSES AND THEY HAVE COVERED UP THE CASE AND THEIR MISTAKES, THROUGH JUST BLAME GAME. PER DAVID HONDA FRISCO, WHO CHECKED THE VEHICLE INITIALLY -"'CYLINDER BLOCK ASSEMBLY: P3400/P3497 VALVE PAUSE STUCK OFF. CHECKED FOR LOW OIL AND OIL LEVEL WAS OVER FULL. ALSO FOUND BURNT OIL/SLUDGE STUCK ALL OVER DIP STICK. REMOVED VALVE COVERS AND REAR SPOOL VALVE ASSEMBLY AND FOUND OIL PASSAGE IN SPOOL. ASSEMBLY CLOGGED DUE TO NEGLIGENCE. OIL IS VERY DIRTY DUE TO OIL NOT BEING CHANGED CONSISTENTLY .' , WHEN THE ENGINE LIGHT ON MAY LAST WEEK, I BROUGHT IT TO DAVID HONDA FRISCO, FROM FRISCO, FIESTA HONDA HONDA TOWED THE VEHICLE TO SAN ANTONIO AND MANIPULATED THE CASE BY AMERICAN HONDA AND FIESTA HONDA. AMERICAN HONDA CASE MANAGER WAS VERY RUDE AND ARROGANT HANDLING THE CASE. AMERICAN HONDA AND FIESTA HONDA IS NOT EXPLAINING WHAT THEY HAVE DONE TO THE VEHICLE, THEY JUST SAY READY TO PICK UP. PROBABLY A MIRACLE HAPPENED TO THIS VEHICLE, HOW CAN WE TRUST THIS VEHICLE, FIESTA HONDA AND AMERICAN HONDA.