NHTSA Complaint #11111187 — 2016 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11111187 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,800 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
I TOOK MY TRUCK TO THE SHOP ON WEDNESDAY AND DROPPED IT OFF DUE TO NUMEROUS LIGHTS COMING ON WHEN DRIVING. THE LIGHT WOULD READ "STEERING FAULT SERVICE NOW, SERVICE ADVANCE TRAC AND HILL START ASSIST NOT AVALABLE". I TOOK PICTURES OF THE LIGHTS WHEN THEY WOULD COME ON AND HAVE DOCUMENTATION OF THAT. WHEN THE LIGHTS COME ON, I ALSO LOSE POWER STEERING AND AM UNABLE TO DRIVE MY TRUCK. THIS HAS ALMOST CAUSED ME TO HAVE AN ACCIDENT! WALDORF FORD JUST CALLED ME TO TELL ME I NEED A NEW STEERING GEAR AND THAT MY EPAS SYSTEM HAS GONE BAD AND THIS IS GOING TO COST ME $2100.00 TO FIX. MY TRUCK IS ONLY 2 YEARS OLD, I HAVE MAINTAINED ALL SERVICE AS NEEDED SINCE OWNING, IT ONLY HAS 49,000 MILES ON IT AND THIS HAS HAPPENED. I HAVE LOOKED ONLINE AT THE FORUMS AND SEE THIS IS AN ONGOING PROBLEM WITH MANY EXPLORERS AND NOT JUST MINE. THESE VEHICLES NEED TO BE RECALLED BEFORE SOMEONE IS KILLED!!!!! THIS IS EXTREMELY DANGEROUS AND A VERY EXPENSIVE FIX THAT TO MANY PEOPLE ARE HAVING TO PAY FOR WHEN IT IS OCCURRING SO OFTEN. PLEASE, PLEASE CHECK INTO THIS AND PUT OUT A RECALL ON NOT ONLY THE 2016 FORD EXPLORER BUT THE OTHER FORDS WHO ARE EXPERIENCING THE SAME ISSUE AS MYSELF.
Related Complaints for the 2016 FORD EXPLORER
Other STEERING Complaints
#11694477
The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wh...
#11685961
The car had ongoing issues with a warning sensor that stated Steering Fault - Service Now. There was also a clinking...
#11683234
Dear NHTSA, I am submitting a formal safety complaint regarding my 2016 Ford Explorer (VIN: [XXX] .) Build Date: (08/...
#11680362
The contact owns a 2016 Ford Explorer. The contact stated that the vehicle lost power steering assist functionality, ...
#11678846
The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 35 MPH, the steering wh...
Recent Complaints for the 2016 FORD EXPLORER
#11719425
STRUCTURE
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...
#11718812
STRUCTURE
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718812
STRUCTURE:BODY:DOOR
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718484
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...
#11718362
STRUCTURE:BODY
The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back