NHTSA Complaint #11111134 — 2017 FORD EXPLORER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11111134
Vehicle 2017 FORD EXPLORER
Component SEATS
Date of Incident
Date Filed
Mileage 16,432 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS STRUCTURALLY UNSTABLE AND MADE AN ABNORMAL NOISE WHEN GOING IN THE LEFT DIRECTION OR WHEN THE VEHICLE MADE A SHARP TURN. THE VEHICLE WAS TAKEN TO WEBBER FAMILY MOTORS (1389 WENNER RD, DETROIT LAKES, MN) WHERE THE DRIVER'S SIDE SEAT WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE THE BOLTS ATTACHED TO THE SEAT WERE TIGHTENED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. *TT

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