NHTSA Complaint #11111113 — 2009 FORD ESCAPE HYBRID SERVICE BRAKES

Complaint Details

ODI Number	11111113
Vehicle	2009 FORD ESCAPE HYBRID
Component	SERVICE BRAKES
Date of Incident	July 12, 2018
Date Filed	July 13, 2018
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR PASSED SAFETY INSPECTION IN MAY 2018. BRAKE PADS WERE REPLACED IN MAY 2017. ON THE HIGHWAY WHEN MY BRAKES FAILED IN JUNE 2018. WAS GOING ABOUT 55 MPH. HAD CAR TOWED. PROBLEM WAS DIAGNOSED AS A MASTER CYLINDER FAILURE. TOLD SINCE THE BRAKE FLUID RESEVOIR WAS FULL AND NO OBVIOUS SIGNS OF LEAKAGE, THIS COULDN'T BE PREDICTED OR PREVENTED. REPAIR MADE. BRAKES FAILED AGAIN. I WAS ON A CITY STREET AND WAS GOING ABOUT 25 MPH. PROBLEM DIAGNOSED AS A DE-LINKING OF THE COMPUTER SYSTEMS. BRAKES FAILED AGAIN (THIRD TIME IN A MONTH). UNABLE TO REPLICATE. THERE IS NO WARNING. THE WARNING COMES ON AT THE SAME TIME AS THE FAILURE. BRAKES FAIL UNEXPECTEDLY IN A PARKING LOT. GOING ABOUT 2 MPH.. THIRD TIME CAR WAS IN A PARKING LOT. I FEEL FORTUNATE NOT TO HAVE CRASHED. I NO LONGER FEEL SAFE IN MY FORD ESCAPE.

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