NHTSA Complaint #11111053 — 2013 BUICK REGAL
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11111053 |
| Vehicle | 2013 BUICK REGAL |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | 58,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
THE CAR WAS DRIVEN TO A COMMITMENT (NO RAIN) WHICH STARTED BEFORE SUNDOWN AND ENDED AT NIGHT, RAINING. UPON LEAVING THE DRIVERS HEADLIGHT DID NOT ILLUMINATE, WHEN CHECKED IT LOOKED TO BE SHORTED OUT DUE TO WATER ENTERING THE LENS ASSEMBLY. CONSIDERING THE CAR WAS NOT DRIVEN HOW DID THIS HAPPEN? THE CAR HAD NO DAMAGES TO THE LIGHT ASSEMBLY AND NONE TO THE FRONT OF THE VEHICLE, BUT WATER/VAPOR ENTERED INTO THE HEADLIGHT CAUSING NO ILLUMINATION TO UPPER OR LOWER BEAMS. THIS CAUSED LIMITED VISION & HAZARDOUS DRIVING CONDITIONS ON MY DRIVE HOME AT NIGHT FROM THE COMMITMENT. I WAS TOLD BY BUICK THIS SHOULD NOT HAVE OCCURRED BUT THEY DID HAVE REPORTED CLAIMS ABOUT THIS ISSUE. THE COST OF THE TOTAL LENS REPLACEMENT BY BUICK FOR THE DRIVER'S SIDE LENS ASSEMBLY WAS $1,143.00 + LABOR. DO I EXPECT THE OTHER SIDE
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