NHTSA Complaint #11110711 — 2010 MINI COOPER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11110711
Vehicle	2010 MINI COOPER
Component	ENGINE
Date of Incident	June 4, 2018
Date Filed	July 11, 2018
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2010 MINI COOPER. WHILE DRIVING 45 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. AFTER SAFELY PULLING THE VEHICLE OFF THE ROAD, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BLUE RIDGE MOTOR WORK (2424 FORT HENRY DR., KINGSPORT, TN) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST DUE TO NO RECALLS BEING ATTRIBUTED TO THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

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