NHTSA Complaint #11110435 — 2013 FORD FLEX

WITHOUT WARNING THE VEHICLE WOULD NOT START. IT WOULD CRANK, BUT NOT START. VEHICLE WAS IN AN OUTDOOR PUBLIC PARKING LOT ASSOCIATED WITH A RESTAURANT AFTER A VERY WARM DAY OF DRIVING AROUND TOWN ON PERSONAL ERRANDS. SITUATION OCCURRED AFTER DINNER ON A FRIDAY EVENING. A MAJOR WEEKEND INCONVENIENCE, BUT THE ISSUE IS THAT THERE IS A RECALL ON THIS PROBLEM FOR SAME MAKE, MODEL AND YEAR VEHICLE. HOWEVER, IT DOES NOT APPLY TO OUR VEHICLE EVEN THOUGH IT IS IN THE SAME CLASS? RECALL NUMBER: 16V621000 , FORD NUMBER: 16S31. THE PROBLEM: "FUEL PUMP DRIVER MODULE". COST TO REPAIR: $380.87. SAFETY ISSUE: CONSIDERABLE INTERNET DOCUMENTATION WHERE EXACT SAME PROBLEM HAS OCCURRED WHILE DRIVING THE VEHICLE PRESENTING A SERIOUS SAFETY ISSUE FOR ALL ON BOARD THE VEHICLE. RECALL SHOULD COVER ALL CLASS VEHICLES, NOT SOME UNIDENTIFIED PRIVILEGED SUBSET.