NHTSA Complaint #11286601 — 2013 FORD FLEX

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH ON THE HIGHWAY, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED BACK TO HER HOME. THE CONTACT ATTEMPTED TO FILL UP THE FUEL TANK AND NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE FUEL INLET WARNING INDICATOR ILLUMINATED WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE ON THE SIDE OF THE HIGHWAY. RON CARTER FORD (8837 3005, FM 528 RD, ALVIN, TX 77511, (281) 715-7318) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT JUST BOUGHT THE VEHICLE USED THREE MONTHS AGO. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 93,000.