NHTSA Complaint #11110235 — 2002 HYUNDAI SONATA

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS issue reported to NHTSA

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Complaint Details

ODI Number	11110235
Vehicle	2002 HYUNDAI SONATA
Component	STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Date of Incident	July 6, 2018
Date Filed	July 9, 2018
Mileage	127,028 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STARTED TO WOBBLE AND THEN STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED LANCASTER HYUNDAI AT (866) 528-2534 (LOCATED AT 5260 MAIN ST, EAST PETERSBURG, PA 17520) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 127,028.

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