NHTSA Complaint #11110197 — 2013 VOLKSWAGEN CC

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11110197
Vehicle	2013 VOLKSWAGEN CC
Component	AIR BAGS
Date of Incident	January 12, 2018
Date Filed	July 9, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

"TAKATA RECALL" WE CONTACTED OUR LOCAL VOLKSWAGEN DEALER OVER 6 MONTHS AGO TO GET OUR AIRBAG RECALL TAKEN CARE OF. TO DATE, THE PROBLEM HAS NOT BEEN RESOLVED OR EVEN PLACED ON THE SCHEDULE. OUR LOCAL DEALER HAS BLAMED VW CORPORATE THE ENTIRE WAY. WE ARE GOING ON VACATION JULY 14TH-21ST 2018 AND REACHED OUT TO VW CORPORATE FOR HELP IN THE WAY OF A LOANER VEHICLE. AFTER AN HOUR AND A HALF ON HOLD, THEY HAVE NOT COME UP WITH ANY SUITABLE OPTIONS. THEY ARE REFUSING A RENTAL CAR AND CAN NOT GUARANTEE THAT OUR CAR WILL BE FIXED BEFORE WE LEAVE. WE DO NOT FEEL SAFE IN THIS CAR AND WE'VE BEEN DRIVING IT DAILY BECAUSE WE HAVE NO OTHER CHOICE. OUR CHILDREN WILL BE IN THIS CARD DURING VACATION AND VW DOESN'T SEEM TO CARE.

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Recent Complaints for the 2013 VOLKSWAGEN CC

#11516993 — ELECTRICAL SYSTEM — April 14, 2023 — While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A...

#11516993 — STEERING — April 14, 2023 — While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A...

#11475324 — ELECTRICAL SYSTEM:HORN — July 22, 2022 — The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag war...

#11234060 — ELECTRICAL SYSTEM — July 23, 2019 — REGARDING THE ONGOING INVESTIAGTION FOR FAILED REPLACEMENT OF THE CLOCK SPRING RECALL. (NHTSA ACTION NUMBER: EA18003)...

#11232364 — ELECTRICAL SYSTEM — July 16, 2019 — WHILE DRIVING IN RUSH HOUR TRAFFIC AT 43 TO 50 MPH, VEHICLE SUDDENLY LOSS ABILITY TO MOVE WHILE ENGINE WAS STILL RUNN...