NHTSA Complaint #11110191 — 2003 BMW Z4

TL* THE CONTACT OWNS A 2003 BMW Z4. WHILE DRIVING AT ANY SPEED IN HOT WEATHER, APPROXIMATELY 85 DEGREES AND OVER, THE STEERING WHEEL FAILED TO TURN. WHEN IT FINALLY TURNED, IT JERKED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LUXURY IMPORTS OF BOWLING GREEN (325 THREE SPRINGS RD, BOWLING GREEN, KY 42104, 270-745-0001) WHERE IT WAS DIAGNOSED THAT A NEW BATTERY WAS NEEDED FOR THE ELECTRIC STEERING. THE TECHNICIAN REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.