NHTSA Complaint #11110116 — 2012 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11110116
Vehicle	2012 HYUNDAI TUCSON
Component	ENGINE
Date of Incident	May 30, 2018
Date Filed	July 8, 2018
Mileage	86,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENGINE NEED TO BE REPLACED AND HYUNDAI WAS GOING TO PAY FOR IT. THE DEALERSHIP INFORMED ME I HAD TO PAY $5/DAY FOR A RENTAL VEHICLE OF THEIR CHOOSING. SINCE THAT DAY, I HAVE NOT RECEIVED ANY INFORMATION REGARDING MY VEHICLE AND I AM STILL IN THE RENTAL. THE VEHICLE IS STILL UNDER WARRANTY AND WHEN I QUESTIONED THE THE WARRANTY, THE DEALERSHIP WOULD NOT PROVIDE ME A COPY OF IT.

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