NHTSA Complaint #11109930 — 2015 MASERATI GHIBLI

IN 2015 I LEASED A MASERATI GHIBLI AT RUSNAK PASADENA CA WITH A 39 MONTH LEASE TERM. ON MAY 18, 2018 - I TOOK MY CAR IN FOR A OIL CHANGE SERVICE AT A LOCAL DEALER (MASERATI ALFA ROMEO OF PUENTE HILLS, CA), SERVICE'S DONE AROUND 2:56 PM(5/18/2018) , I DROVE THE CAR FOR APPROXIMATELY 2-3 HOURS TO RUN SOME ERRANDS, ALL THE SUDDEN THE BRAKE SYSTEM LOCKED ALL WHEELS WHILE WE WERE DRIVING ON THE CITY STREET. LUCKY, WE WERE DRIVING ON LOCAL STREET AT AVERAGE SPEED OF 30 MPH, OTHER WISE THIS SUDDEN STOP COULD HAVE GET US HIT BY OTHER CARS AND/OR SUSTAINING A SERIOUS HEAD INJURY RESULTING FROM A ROLLOVER CAR ACCIDENT DUE TO THIS SUDDEN 'AUTO BRAKE LOCK' ON CITY STREET. THIS SUDDEN 'AUTO BREAK LOCK' MADE A VERY LOUD SQUEAKING SOUND AND MADE A BLACK TRACK MARK ON THE ROAD. ALL THREE OF US ON THE CAR WERE TERRIFIED. OUR CAR'S DASH BOARD DID NOT SHOW ANY WARNING LIGHT OR SERVICE LIGHT BEFORE OR AFTER THIS HAPPENED (BRAKE MELT FUNCTION). THIS CAR IS BRAND NEW WHEN I LEASED IT IN 2015 AND THE CURRENT MILEAGE AROUND '15196' MILES. SINCE IT STILL UNDER FACTORY WARRANTY THEN THE CAR DEALER WILL REPAIR FOR FREE. IT'S ALREADY BEEN SIT IN THE DEALER REPAIR SHOP FOR ALMOST TWO MONTHS NOW, UNTIL TODAY(7/5/2018) THE DEALER STILL HASN'T PROVIDE A PROPER EXPLANATION OF WHAT ACTUALLY HAPPENED? AND I DON'T WANT TO CONTINUE TO DRIVE THIS CAR, I AM SO CONCERNED AND WORRIED IT WILL HAPPEN AGAIN. IT IS SO SCARY WHEN THE CAR STOPS ABRUPTLY BY ITSELF, AND THE PART REALLY BOTHERS ME IS I DON'T KNOW WHEN THIS 'AUTO BRAKE LOCKING' WILL HAPPEN AGAIN? WITHOUT ANY WARNING SIGN, THE WORST PART IS THE EVEN THE DEALER DOESN'T HAVE AN ANSWER FOR THIS, THEY JUST CHANGED THE BRAKE SYSTEM AND CALLED IT DONE.