NHTSA Complaint #11105413 — 2004 CADILLAC SRX ENGINE

Complaint Details

ODI Number	11105413
Vehicle	2004 CADILLAC SRX
Component	ENGINE
Date of Incident	June 4, 2018
Date Filed	July 3, 2018
Mileage	230,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD STALL AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SOME OCCASIONS, ALL THE WARNING INDICATORS WOULD ILLUMINATE. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AFTER A FEW MINUTES OF DRIVING. THE VEHICLE WAS TAKEN TO CHEVROLET OF GOLDSBORO (3300 US 70 BYPASS EAST, GOLDSBORO, NC 27534, (919) 751-2200) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE RESULTS. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

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