NHTSA Complaint #11105357 — 2015 DODGE JOURNEY

I HAVE A 2015 DODGE JOURNEY THAT HAS HAD MAJOR PROBLEMS WITH IT. BEFORE THE CAR WAS EVEN A YEAR OLD IT WAS TAKING INTO THE SHOP FOR TRANSMISSION PROBLEMS. THE CAR COMPLETELY SHUT OFF ON ME WHILE DRIVING IN THE MIDDLE OF A BUSY INTERSECTION WHILE I WAS TURNING LEFT. THE CAR WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALERSHIP. AT THAT POINT, THE SERVICE WAS ESCALATED TO A HIGHER DEPARTMENT AND A HIGH LEVEL REPAIR PERSON WAS BROUGHT IN. LESS THAN 15,000 MILES LATER, THE CAR BEGAN HEAVILY SHAKING EVERY TIME IT WAS DRIVEN. THE FIND WAS THAT THERE WAS A MISSING BOLT IN THE TIE ROD. THE SERVICE MAN SAID THERE WAS NO REASONABLE EXCUSE THAT COULD EXPLAIN HOW THIS WOULD EVEN OCCUR. TODAY, THE CAR IS IN THE SHOP FOR THE SECOND TIME IN THREE DAYS. INITIALLY FOR THE BATTER LIGHT COMING ON WHILE DRIVING. I WAS TOLD THERE WAS A LOOSE WIRE AND SOME CORROSION ON THE BATTER BUT THAT IT WAS REPAIRED. LESS THAN 24 HOURS LATER THEN LIGHT CAME ON AGAIN WHILE DRIVING THIS TIME WITH THE WARNING ON THE PANEL THAT READ BATTERY SAVING MODE. I IMMEDIATELY RETURNED THE CAR TO THE SHOP. WAITED ALL DAY YESTERDAY ONLY TO BE GIVEN THE SAME EXPLANATION THAT WAS PREVIOUSLY GIVEN. UPON FURTHER PROBING I DISCOVER THE CAR HAD NEVER EVEN BEEN RE INSPECTED. THE CAR CONTINUES TO BE IN THE SHOP HAS HAS BEEN UNDRIVABLE FOR 4 DAYS NOW. I HAVE A 6 YEAR OLD SONE WHO IS TRANSPORTED IN THE VEHICLE DAILY. I'M BEGINNING TO FEAR FOR HIS SAFETY IN THE CAR GIVEN ITS HISTORY AND WILL NO LONGER PLACE HIM IN HARMS WAY BY DRIVING IN THIS CAR. THE UNBELIEVABLE SERIOUS PROBLEMS THAT HAVE OCCURRED WITH THIS VEHICLE ARE ALARMING. ESPECIALLY, GIVEN THE FACT THAT THERE IS NO CLEAR EXPLANATION AS TO WHY THE ISSUES ARE ARISING. THESE ARE NOT NORMAL WEAR AND TEAR COMPLICATIONS. THESE ARE SERIOUS MANUFACTURING ISSUES.