NHTSA Complaint #11104956 — 2012 CHEVROLET CAPTIVA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11104956
Vehicle	2012 CHEVROLET CAPTIVA
Component	UNKNOWN OR OTHER
Date of Incident	July 1, 2018
Date Filed	July 1, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

AFTER STARTING THE CAPTIVA THE KEY WILL NOT COME OUT OF THE IGNITION. THE CAPTIVA IS IN PARK AND STATIONARY IN THE DRIVEWAY. I HAVE HAD THIS ISSUE FOR QUITE SOME TIME. IN THE PAST I WAS ABLE TO GET THE KEY OUT WHEN I RESTARTED THE CAPTIVA AND SHIFTED FROM PARK TO REVERSE TO NEUTRAL AND BACK TO PARK AND THE KEY RELEASED. BUT NOT THIS TIME, NO MATTER HOW MANY TIMES I REPEATED THE ABOVE TACTIC.

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Recent Complaints for the 2012 CHEVROLET CAPTIVA

#11287216 — ENGINE — December 5, 2019 — GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME....

#11287216 — POWER TRAIN — December 5, 2019 — GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME....

#11287216 — VEHICLE SPEED CONTROL — December 5, 2019 — GOING DOWN ROAD AT 70MPH AND VEHICLE SLOWS DOWN TO 40MPH ON ITS OWN AND I ALMOST WAS REAR ENDED BY THE CAR BEHIND ME....

#11220829 — ELECTRICAL SYSTEM:IGNITION — June 18, 2019 — TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. THE CONTACT STATED THAT SHE WAS UNABLE TO EJECT THE KEY FROM THE IGNIT...

#11217767 — ELECTRICAL SYSTEM — June 4, 2019 — TL* THE CONTACT OWNS A 2012 CHEVROLET CAPTIVA. WHILE STARTING THE VEHICLE, THE KEY FAILED TO RELEASE FROM THE IGNITIO...