NHTSA Complaint #11104673 — 2012 NISSAN ROGUE

I WAS TRAVELING 70 MPH ON A HIGHWAY, USING CRUISE, WHEN THE ENGINE STARTED RACING AND THE RPM SURGED. I DISENGAGED THE CRUISE AND THE RPM'S IMMEDIATELY RETURNED TO NORMAL. HOWEVER, AS SOON AS I STEPPED ON THE GAS, THE RPM'S AGAIN SURGED. AFTER THIS HAPPENED THREE OR FOUR TIMES, THE VEHICLE WOULD NOT EXCEED 60 MPH. FORTUNATELY, I WAS ABLE TO EXIT THE HIGHWAY WITHIN A SHORT DISTANCE. THERE WAS A TRAFFIC LIGHT AT THE END OF THE EXIT, WHICH WAS RED AND I STOPPED. WHEN THE LIGHT TURNED GREEN, MY CAR WOULD NOT INITIALLY ACCELERATE OR MOVE. AFTER A SHORT TIME, THE CAR DID THEN START ACCELERATING AND I WAS ABLE TO ONCE AGAIN DRIVE. I THEN STOPPED AT THE NEAREST PARKING LOT. MY TRAVELING COMPANION PROCEEDED TO FIND AN AUTO SHOP THAT WAS OPEN, AS IT WAS ABOUT 7:00 AT NIGHT. THEY RAN A SCAN AND DETERMINED THERE WAS A FAILURE WITH MY TRANSMISSION. I WAS OVER 50 MILES AWAY FROM HOME, ON MY WAY TO A VACATION RESERVATION. UNFORTUNATELY, I HAD TO RETURN HOME. I WAS ABLE TO DRIVE THE CAR ON BACK ROADS, TRAVELING ABOUT 35-40 MPH. SINCE THAT TIME I HAVE HAD A TRANSMISSION SHOP AND THE NISSAN DEALER ALSO CONFIRM THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THE ENTIRE TRANSMISSION WOULD NEED REPLACED. THE CAR HAD A LITTLE OVER 70,000 MILES. I FIND THIS ENTIRELY UNACCEPTABLE FOR A 2012 WITH THAT NUMBER OF MILES. SUBSEQUENT RESEARCH HAS SHOW THAT NISSAN HAS A HISTORY OF PROBLEMS WITH THE CVT TRANSMISSION. I ALSO FOUND MANY, MANY COMPLAINTS ON AN ARRAY OF WEBSITES ABOUT MY PARTICULAR VEHICLE HAVING TRANSMISSION FAILURE AT A VARIETY OF MILES. I ALSO FOUND REPORTS OF THE TRANSMISSION FAILING WHILE TRAVELING AT HIGH RATES OF SPEED. I DID CONTACT NISSAN'S REGIONAL CONSUMER AFFAIRS. AFTER JUMPING THROUGH THEIR HOOPS, I WAS DECLINED ANY "GOOD WILL ASSISTANCE". THIS WAS DUE TO THE CAR'S MILEAGE BEING OVER WARRANTY AND NO PREVIOUSLY DOCUMENTED ISSUES WITH MY PERSONAL VEHICLE'S TRANSMISSION.