NHTSA Complaint #11104618 — 2018 VOLVO XC60

I BOUGH THE CAR IN APRIL 2018 AND IN JUNE 2018 WITH THE CAR HAVING 1200 MILES ON BOARD, WHILE I WAS ON A TRIP 85 MILES AWAY FROM HOME, I'VE EXPERIENCED AN ENGINE FAILURE. AFTER A STOP ON THE TRIP, I PROCEEDED TO START THE CAR AND AFTER A FEW SECONDS OF RUNNING IT, A TICKING NOISE COMING FROM THE ENGINE COULD BE HEARD. ( IT SOUNDED AS IF THE ENGINE WASN'T RECEIVING GAS). WITHIN A MINUTE THE CAR COMPLETED STOPPED. THE ENGINE TURNED OFF ON ITS OWN. I PROCEEDED TO TRY TO TURN THE ENGINE ON A COUPLE OF TIMES BUT THE CAR WOULDN'T COME ON. AT THE THIRD ATTEMPT THE CAR STARTED. AS SOON AS I STARTED TO DRIVE, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER CALLING THE VOLVO DEALER SERVICE DEPARTMENT TO SCHEDULE AN APPOINTMENT FOR SERVICE, I WAS ADVISED THAT IT WOULD BE UNSAFE TO DRIVE THE CAR 60 MILES TO THE NEAREST AVAILABLE DEALER. I CONTACTED VOLVO ON CALL BUT BECAUSE THE CLOSEST DEALER WAS ALREADY CLOSED AND A LOANER CAR WAS NOT AVAILABLE, THE CAR WAS TOWNED THE NEXT DAY. THE MECHANIC DETERMINED THAT THE SENSOR TO THE FUEL PUMP NEEDED TO BE REPLACED. I WAS BLESSED THAT THE CAR DIDN'T STOP WHILE DRIVING ON THE FREEWAY OR ANY OTHER ROAD WITH OTHER CARS OR PEOPLE AROUND SINCE THE CONSEQUENCES COULD HAVE BEEN DEADLY.