NHTSA Complaint #11104279 — 2006 PONTIAC TORRENT

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11104279
Vehicle	2006 PONTIAC TORRENT
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	June 1, 2018
Date Filed	June 27, 2018
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2006 PONTIAC TORRENT. WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO PRODUCE HOT AIR AND THE WINDOWS FAILED TO DEFROST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEATER BLEND DOOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER (LANCE BUICK GMC, 2 CHAUNCY ST, MANSFIELD, MA) WERE BOTH NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILALBLE.

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