NHTSA Complaint #11104275 — 2007 TOYOTA RAV4

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR TIRES WERE WORN. THE CONTACT MENTIONED THAT THE REAR TIRES WERE REPLACED SIX MONTHS PRIOR TO THE FAILURE BEING NOTICED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY LITHIA TOYOTA OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OREGON 97603) PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE REPLACEMENT PART UTILIZED BY THE DEALER HAD NO ADJUSTMENT ABILITY, WHICH WORE OUT THE REAR TIRES IN A SHORT PERIOD OF TIME DUE TO NO ALIGNMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.