NHTSA Complaint #11104177 — 2012 GMC TERRAIN

DRIVING IN THE POURING RAIN WITH MY FAMILY (MY HUSBAND, MY 10 DAUGHTER AND 3 YEAR OLD SON) AT 58 MILES PER HOUR WHEN WE HIT A DOWNPOUR OF RAIN. I TURNED MY WIPERS FROM LOW TO HIGH. THEY MADE ABOUT 3 OR 4 SWIPES THEN STUCK IN THE VERTICAL POSITION. I LOST ALL VISUAL OF THE ROAD, SLOWED DOWN, FOUND A PLACE TO SAFELY TURN OFF. MY HUSBAND CHECKED THE WIPERS FROM OUTSIDE THE CAR BUT COULDN'T REGAIN ANY FUNCTION. LUCKILY WE WERE ABOUT 3 MILES FROM HOME, HEADED ON A DAY TRIP APPROXIMATELY 100 MILES AWAY. WE TURNED BACK AND TRADED FOR MY HUSBAND'S TRUCK FOR THE TRIP. WE TESTED THE WIPERS AGAIN AT HOME, YOU CAN HEAR THE MOTOR RUNNING, THEN A THUNK SOUND AND NOTHING. I HAVEN'T TAKEN THE VEHICLE FOR REPAIR YET, AS THIS JUST HAPPENED ABOUT AN HOUR AGO.