NHTSA Complaint #11104090 — 2007 HYUNDAI SANTA FE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11104090
Vehicle	2007 HYUNDAI SANTA FE
Component	STEERING
Date of Incident	June 13, 2018
Date Filed	June 26, 2018
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

IN 3 INCIDENTS I BACKED THE CAR OUT OF PARKING SPOT, THEN FORWARD DOWN THE LANE AND RIGHT TURN AT THE END OF THE LANE, THE STEERING LOCKED AND I LOST CONTROL OF THE CAR. IN PANIC, I BRAKED, PUT THE CAR IN PARK AND BACK IN DRIVE AND I WAS ABLE TO REGAIN CONTROL OF THE STEERING. A 4TH INCIDENT OCCURRED AFTER I HAD BEEN DRIVING FOR A WHILE AND I WAS MAKING A RIGHT HAND TURN INTO THE GROCERY STORE. ALL 4 TIMES HAPPENED TURNING RIGHT, AND ALL 4 I HAD TO BRAKE, PUT IN PARK, THEN DRIVE. TOOK TO THE DEALERSHIP, NOT HELPFUL, IF THEY CAN'T RECREATE THE PROBLEM THEY CAN'T FIX. IT DOESN'T HAPPEN ALL THE TIME, BUT SERIOUS SAFETY ISSUE. THEY SAID HYUNDAI'S APPROACH IS TO NOT REPLACE PARTS BUT FIRST RECREATE ISSUE. DOESN'T IT SEEM LIKE THIS IS SOMETHING RELATED TO STEERING WHEEL. ALL OCCURRED IN MONTH OF JUNE 2018.

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